We rely on our Solution-Partners to round out our service offerings. We only partner with those individuals and organization who we feel can deliver the highest quality. K2 Solutions Group, Inc. solution-partners help us deliver complete solutions to our clients.
|Founded in 2002, itSM Solutions™ LLC is a content development company focused on creating training and certification programs centered around IT service management (ITSM) best practice frameworks, methods, and standards. itSM Solutions is also the founding member of the Open itSM Solutions™ Alliance, the industry’s first online value network of IT practitioners willing to share their practical experiences with individuals and organizations looking to create actionable ITSM plans when using ITIL® and other best practice frameworks, methods and standards.|
|The BSM-NOW Social Web Platform™ is an on-demand Web 2.0 application that you can use to optimize the quality and value of your applications and services by monitoring and diagnosing the perceptions of consumer communities. Unlike traditional application and service management tools from company's like IBM, HP, CA and BMC, BSM-NOW identifies business-impacting issues from the "outside-in" by harnessing the knowledge and experiences of your real customers and users, and then using the latest in technology to suggest solutions across the entire Service Lifecycle.|