K2 Solutions Group, Inc. an ITIL Service Management enablement firm leveraging CMDB and CMS


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Carlos Casanova is the President & Solutions Architect for K2 Solutions Group, Inc. and the co-author of “The CMDB Imperative: How to realize the dream and avoid the nightmares”. Mr. Casanova delivers executive & practitioner level professional services, training and technology solutions that support the delivery of IT Service Management and Knowledge Management initiatives. He is widely published and an editor/contributor for the itSMF USA Newsletter. Previously, he held various other positions with itSMF USA such as Treasurer & President for the itSMF New England LIG and President of the itSMF USA Sustainable 360 SIG. He is a sitting member of the Industrial Advisory Board for the University of Massachusetts Dartmouth and judged the 2013 College of Engineering Capstone Projects.

Prior to K2 Solutions, Mr. Casanova was a Sr. Enterprise Architect with MetLife, Inc. where he was the visionary and manager for the first CMDB deployment and subsequently helped design its second generation, enterprise-wide ITSM platform. He is regular speaker at major ITIL conferences on Configuration Management/CMDB/CMS and IT Leadership. His career spans electronic engineering hardware design, military contracting, software architecture, management/executive consulting, business process modeling, account management, entrepreneurial startups and technology architectures. In addition, he has professional experience in IT Risk Management, Business Continuity and IT Security.

Mr. Casanova has specialized in the following areas: Entreprenueship & Startups, Executive Advisory, Configuration Management System (CMS), Configuration Management Database (CMDB), ITIL & ITSM Certifications, IT Security, Project Management, Account Management, Software Development/Lifecycle Management, Business/IT Processes & Procedures, Software Engineering, Product Development, Public Speaking. A comprehensive list of his publications and presentations can be found at: http://www.carloscasanova.com

He currently holds an active clearance for both the US DOD and DHS


Below is a listing of some of the more recent roles that Mr. Casanova has performed for his clients and the corresponding industry/sector. Also listed is the Fortune Industry Ranking if applicable.

• Senior Service Management / I&O Adviser
US Government Agency

• Senior Adviser ( Service Management / Configuration Management )
Branch of the US Military

• Senior Adviser ( Service Management / Configuration Management )
Fortune 2011 “Construction & Farm Machinery” Top 5

• Lead Process Designer ( Configuration Management )
Branch of the US Military

• Functional Expert ( Configuration Management / CMDB-CMS )
Fortune 2011 “Food and Drug Retailers” Top 5

• Executive Adviser ( Service Management Strategy / Configuration Management Implementation )
Education & Training Services

• Partner Advisor ( Configuration Management / CMDB-CMS )
Fortune 2011 “Aerospace and Defense” Top 5

• ITAM & Change Management Assessment Advisor
Leading North American retailer

• IT Service Operations Assessment Advisor
International Insurance Corporation

Follow Carlos on Twitter:  http://twitter.com/CarlosCasanova  twitter

Read his corporate blog: "The Ascent Blog"

View a complete on-line profile for Carlos on LinkedIn http://www.linkedin.com/in/carlosacasanova

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