The Professional Services offered by K2 Solutions Group is lead by it's founder who is an seasoned ITIL practitioner and enterprise architect with nearly two decades of experience in business process re-engineering, application development and system assessment & design. What makes all of our professional services unique is our experience working with senior and executive level management to formulate a vision for your implementation and then be able follow that up with support in establishing a viable and realistic strategy to achieve the vision.  What is important to remember is that we will help you formulate a vision that works for you rather than force someone else's vision upon you. Whether you are a privately held or publicly traded company or if your a governement agency, we can help you make the ascent to the peak of service management.

All of our Professional Services are based on the IT Service Management model that ITIL promotes and can offer services across the ITIL life cycle. We have however a specialization in Configuration Management System (CMS) and Configuration Management Database (CMDB) implementations due to our founders efforts in co-authoring "The CMDB Imperative: How to realize the dream and avoid the nightmares". Because of our deep understanding of what a CMS can enable within an organization, we leverage the principles of simplicity to help us decipher the complexity within an ITSM implementation and have begun to incorporate the fundamentals of sustainability into our solutions where the cost benefit analysis supports the effort.

Areas of professional services available: Design, Strategy, Mentoring, Executive Consulting

• Management Consulting for ITSM / ITIL initiatives
• Configuration Management System (CMS) / Configuration Management Database (CMDB)
• IT Service Management (ITSM) / IT Infrastructure Library (ITIL) Process Design
• Infusion of Sustainability concepts in ITSM implementation
• Simplification of data for use in ITSM / CMS / CMDB efforts